FREQUENTLY ASKED QUESTIONS
We choose to use certified organic ingredients whenever possible in our products.
Organic farming keeps synthetic fertilizers, pesticides and GMOs out of our soils as well as our bodies. All of our ingredients listed as organic are USDA certified.
Where are your products made?
All of our products are handmade by us in our Vancouver studio.
What is fair trade?
Fair trade ensures that producers in developing countries get paid a fair wage for the crops they grow and the products they make. All of our products are certified through Fairtrade Canada, a member of FLO (Fairtrade International). FLO sets international standards and helps support producers around the world. To read more about the producers of our Fairtrade olive oil, cocoa butter and sugar click here.
Why don’t your products contain more fair trade ingredients?
Unlike coffee or chocolate, skin care products contain many different ingredients, among them water, to make them work efficiently. Currently there are only a few oils and butters available as Fairtrade certified to the small manufacturer. We formulate our products to function as well as your standard skin care company while meeting Fairtrade Canada’s requirements. As more ingredients become available fair trade we look forward to adding them to our products.
Are your products hypoallergenic?
Hypoallergenic is an unregulated term used by many cosmetic manufacturers. It generally means that it won’t cause an allergic reaction, although it is hard to gauge as some people may be allergic to natural ingredients. We use very few additives and only natural scents in our products.
Do you test on animals?
Fable Naturals does not test on animals or support any suppliers that do. We do test our products on human volunteers to make sure they are suited to a variety of skin types.
How long do your products last?
Our products are composed of natural oils and waxes. As with all natural products, they should be stored out of extreme heat or cold. It is recommended that you use our products within a year.
Why do you use plastic bottles if you claim to be sustainable? Can I recycle them?
We use recyclable PET plastic bottles. Although recycled bottles are becoming more popular, they are still unattainable for the small manufacturer. We chose plastic over glass for its light shipping weight and for safety concerns in the shower. We constantly look for alternative solutions as they become available.
What are compostable tubes?
Our compostable lip balm tubes are a sustainable alternative to plastic tubes. They are made of fully biodegradable paper, yet they remain durable for everyday use.
Is Fable certified organic?
We use USDA certified organic ingredients wherever they are available. In order for our product line to be certified organic it must meet the same requirements that organic food does. Our lotion would not qualify, for instance, because it uses and emulsifier to give it it’s creamy quality. Our lip balms would not qualify, although they a high percentage of organic ingredients because we choose to use vegan candililla wax, which is not available as certified organic.
What products are vegan?
All of our products are vegan except for our body balm, which contains beeswax. We chose to keep the beeswax for the protective quality it gives our balm.
Where can I find more information on ingredients and cosmetic safety?
The Skin Deep Cosmetic Safety Database is a great place to start.
Why do you use potassium/sodium hydroxide? Is it safe?
Potassium hydroxide (lye) is a natural chemical used for making soap. It can also be used in very small amounts to adjust ph levels. We chose it as the most natural and safe solution to adjust the ph in our lotion.
What is real soap vs. a detergent?
Our soap is real soap, the same kind that’s been made for thousands of years. It is made from the chemical reaction between vegetable oils and lye. Most commercially available soaps use synthetic detergents to clean your skin and create foam.
Why do you use a preservative in your lotion when some companies don’t?
We chose the mildest, Eco-cert approved preservative available for our lotion. Without a preservative, invisible mold and bacteria can be a health hazard. Although some companies claim to use grapefruit seed extract as a natural alternative, it has been found to contain preservatives in itself. We hope to continue experimenting as new, efficient preservatives become available.
Are cosmetics regulated in Canada?
Health Canada has a list of chemicals banned from cosmetic products, but it is not nearly as extensive than those of Europe and Japan. It is really up to the consumer and manufacturers to choose the safest ingredients based on their own research.